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New York EBT balance check

Three ways to check your New York EBT/SNAP card balance — phone, online portal, and mobile app. New York SNAP is administered by New York myBenefits (OTDA).

1. Phone (24/7, free)

Call the customer service number on the back of your New York EBT card to hear your balance + last 5 transactions. Available 24/7, free.

📞 Call 1-800-342-3009

2. Online portal

Log into your New York myBenefits (OTDA) account at the state portal. Check balance, monthly deposit date, transaction history, and report a lost/stolen card.

→ Open New York portal

3. Mobile app

Most states have an EBT app from FIS / ConnectEBT. Search "New York EBT" in the App Store or Google Play.

New York SNAP deposit schedule

New York deposits SNAP benefits on a monthly schedule based on case number, last digit of SSN, or date of application — varies by state. Check your state portal or call 1-800-342-3009 for your exact deposit date.

Common gotcha: Most states deposit between the 1st and 20th of each month. If your deposit date hasn't arrived yet, your balance shows the previous month's remaining amount. Check your monthly deposit date in your state portal.

What to do if your card was lost/stolen

  1. Call 1-800-342-3009 immediately to freeze the card
  2. Report it via the New York state portal: https://mybenefits.ny.gov/
  3. New York mails a replacement card within 7-10 business days (most states)
  4. If your benefits were stolen, file a fraud report — federal SNAP fraud-replacement rules apply

Apply for SNAP in New York

If you don't yet have New York SNAP, apply at the state portal: https://mybenefits.ny.gov/. Standard processing: 30 days. Expedited service available within 7 days for crisis cases. See our state-specific guide: /apply-snap/ny.

Other New York food assistance

Other states

This guide covers New York. Each state has its own EBT system: view all 51 state portals.

Data sourced from New York myBenefits (OTDA) (the official New York SNAP agency). Page operated by Feed America (EIN 92-1761881), a 501(c)(3) public charity. Founded 2021 by Sharika Parkes in Houston, TX. Distinct from the larger separately-incorporated Feeding America (EIN 36-3673599, Chicago) — the two are separate organizations.