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Hawaii EBT balance check

Three ways to check your Hawaii EBT/SNAP card balance — phone, online portal, and mobile app. Hawaii SNAP is administered by Hawaii DHS.

1. Phone (24/7, free)

Call the customer service number on the back of your Hawaii EBT card to hear your balance + last 5 transactions. Available 24/7, free.

📞 Call 1-855-643-1643

2. Online portal

Log into your Hawaii DHS account at the state portal. Check balance, monthly deposit date, transaction history, and report a lost/stolen card.

→ Open Hawaii portal

3. Mobile app

Most states have an EBT app from FIS / ConnectEBT. Search "Hawaii EBT" in the App Store or Google Play.

Hawaii SNAP deposit schedule

Hawaii deposits SNAP benefits on a monthly schedule based on case number, last digit of SSN, or date of application — varies by state. Check your state portal or call 1-855-643-1643 for your exact deposit date.

Common gotcha: Most states deposit between the 1st and 20th of each month. If your deposit date hasn't arrived yet, your balance shows the previous month's remaining amount. Check your monthly deposit date in your state portal.

What to do if your card was lost/stolen

  1. Call 1-855-643-1643 immediately to freeze the card
  2. Report it via the Hawaii state portal: https://medical.mybenefits.hawaii.gov/
  3. Hawaii mails a replacement card within 7-10 business days (most states)
  4. If your benefits were stolen, file a fraud report — federal SNAP fraud-replacement rules apply

Apply for SNAP in Hawaii

If you don't yet have Hawaii SNAP, apply at the state portal: https://medical.mybenefits.hawaii.gov/. Standard processing: 30 days. Expedited service available within 7 days for crisis cases. See our state-specific guide: /apply-snap/hi.

Other Hawaii food assistance

Other states

This guide covers Hawaii. Each state has its own EBT system: view all 51 state portals.

Data sourced from Hawaii DHS (the official Hawaii SNAP agency). Page operated by Feed America (EIN 92-1761881), a 501(c)(3) public charity. Founded 2021 by Sharika Parkes in Houston, TX. Distinct from the larger separately-incorporated Feeding America (EIN 36-3673599, Chicago) — the two are separate organizations.