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Hawaii EBT balance check

Official EBT cardholder portal

Open the Hawaii EBT portal

Source: humanservices.hawaii.gov · Source checked 2026-08-12. Check the official page for updates.

EBT cardholder phone

1-888-328-4292

Use the cardholder service for balance and card questions. Follow the official instructions for the services available.

Source: humanservices.hawaii.gov · Source checked 2026-08-12. Check the official page for updates.

Lost card or missing benefits

Contact your official EBT card service promptly. Ask about securing the card, requesting a replacement and reporting transactions you do not recognize. Card replacement and reimbursement of stolen benefits are separate questions; the agency can explain the current rules.

Source: humanservices.hawaii.gov · Source checked 2026-08-12. Check the official page for updates.

Hawaii SNAP deposit schedule

The published schedule is the 3rd or the 5th of each month, using the first letter of the client's last name.

Hawaii regular SNAP schedule
first letter of the client's last nameAvailability day
A - I3rd
J - Z5th

Source: humanservices.hawaii.gov · Source checked 2026-08-12. Check the official page for updates.

Initial payments, changes to your case and special issuances may follow different instructions. Check your benefit notice for your own payment.

Check your Hawaii EBT balance.

SNAP case or application questions

Hawaii SNAP application and case portal — Hawaii DHS. Agency contact: 1-855-643-1643.

The application portal and agency contact may provide different services from the EBT cardholder portal and phone line.

SNAP application information · Deposit schedule

Other food help in Hawaii

Find food pantries or search by ZIP code. Check a provider’s hours and requirements before travelling.

Feed America (EIN 92-1761881) publishes this guide. The government agency determines eligibility, payments and card support. Do not send us your card number, PIN or Social Security number.