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D.C. EBT balance check

Three ways to check your D.C. EBT/SNAP card balance — phone, online portal, and mobile app. D.C. SNAP is administered by D.C. DHS.

1. Phone (24/7, free)

Call the customer service number on the back of your D.C. EBT card to hear your balance + last 5 transactions. Available 24/7, free.

📞 Call 202-727-5355

2. Online portal

Log into your D.C. DHS account at the state portal. Check balance, monthly deposit date, transaction history, and report a lost/stolen card.

→ Open D.C. portal

3. Mobile app

Most states have an EBT app from FIS / ConnectEBT. Search "D.C. EBT" in the App Store or Google Play.

D.C. SNAP deposit schedule

D.C. deposits SNAP benefits on a monthly schedule based on case number, last digit of SSN, or date of application — varies by state. Check your state portal or call 202-727-5355 for your exact deposit date.

Common gotcha: Most states deposit between the 1st and 20th of each month. If your deposit date hasn't arrived yet, your balance shows the previous month's remaining amount. Check your monthly deposit date in your state portal.

What to do if your card was lost/stolen

  1. Call 202-727-5355 immediately to freeze the card
  2. Report it via the D.C. state portal: https://dhs.dc.gov/service/snap-benefits-formerly-food-stamps
  3. D.C. mails a replacement card within 7-10 business days (most states)
  4. If your benefits were stolen, file a fraud report — federal SNAP fraud-replacement rules apply

Apply for SNAP in D.C.

If you don't yet have D.C. SNAP, apply at the state portal: https://dhs.dc.gov/service/snap-benefits-formerly-food-stamps. Standard processing: 30 days. Expedited service available within 7 days for crisis cases. See our state-specific guide: /apply-snap/dc.

Other D.C. food assistance

Other states

This guide covers D.C.. Each state has its own EBT system: view all 51 state portals.

Data sourced from D.C. DHS (the official D.C. SNAP agency). Page operated by Feed America (EIN 92-1761881), a 501(c)(3) public charity. Founded 2021 by Sharika Parkes in Houston, TX. Distinct from the larger separately-incorporated Feeding America (EIN 36-3673599, Chicago) — the two are separate organizations.