Virginia EBT balance check
Official EBT cardholder portal
Source: www.dss.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
Official app: ConnectEBT. Use the app links or instructions on the state source page.
Source: www.dss.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
EBT cardholder phone
Use the cardholder service for balance and card questions. Follow the official instructions for the services available.
Source: www.dss.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
Card security
Lock and unlock your card in the ConnectEBT app
Source: www.dss.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
Lost card or missing benefits
Contact your official EBT card service promptly. Ask about securing the card, requesting a replacement and reporting transactions you do not recognize. Card replacement and reimbursement of stolen benefits are separate questions; the agency can explain the current rules.
Source: www.dss.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
Virginia SNAP deposit schedule
The published schedule is the 1st, 4th or 7th of each month, using the last digit of your case number.
| last digit of your case number | Availability day |
|---|---|
| 0, 1, 2 or 3 | 1st |
| 4 or 5 | 4th |
| 6, 7, 8 or 9 | 7th |
Source: townhall.virginia.gov · Source checked 2026-08-12. Check the official page for updates.
Initial payments, changes to your case and special issuances may follow different instructions. Check your benefit notice for your own payment.
Check your Virginia EBT balance.
SNAP case or application questions
Virginia SNAP application and case portal — Virginia CommonHelp (DSS). Agency contact: 1-855-635-4370.
The application portal and agency contact may provide different services from the EBT cardholder portal and phone line.
SNAP application information · Deposit schedule
Other food help in Virginia
Find food pantries or search by ZIP code. Check a provider’s hours and requirements before travelling.
Feed America (EIN 92-1761881) publishes this guide. The government agency determines eligibility, payments and card support. Do not send us your card number, PIN or Social Security number.