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Virginia EBT balance check

Three ways to check your Virginia EBT/SNAP card balance — phone, online portal, and mobile app. Virginia SNAP is administered by Virginia CommonHelp (DSS).

1. Phone (24/7, free)

Call the customer service number on the back of your Virginia EBT card to hear your balance + last 5 transactions. Available 24/7, free.

📞 Call 1-855-635-4370

2. Online portal

Log into your Virginia CommonHelp (DSS) account at the state portal. Check balance, monthly deposit date, transaction history, and report a lost/stolen card.

→ Open Virginia portal

3. Mobile app

Most states have an EBT app from FIS / ConnectEBT. Search "Virginia EBT" in the App Store or Google Play.

Virginia SNAP deposit schedule

Virginia deposits SNAP benefits on a monthly schedule based on case number, last digit of SSN, or date of application — varies by state. Check your state portal or call 1-855-635-4370 for your exact deposit date.

Common gotcha: Most states deposit between the 1st and 20th of each month. If your deposit date hasn't arrived yet, your balance shows the previous month's remaining amount. Check your monthly deposit date in your state portal.

What to do if your card was lost/stolen

  1. Call 1-855-635-4370 immediately to freeze the card
  2. Report it via the Virginia state portal: https://commonhelp.virginia.gov/
  3. Virginia mails a replacement card within 7-10 business days (most states)
  4. If your benefits were stolen, file a fraud report — federal SNAP fraud-replacement rules apply

Apply for SNAP in Virginia

If you don't yet have Virginia SNAP, apply at the state portal: https://commonhelp.virginia.gov/. Standard processing: 30 days. Expedited service available within 7 days for crisis cases. See our state-specific guide: /apply-snap/va.

Other Virginia food assistance

Other states

This guide covers Virginia. Each state has its own EBT system: view all 51 state portals.

Data sourced from Virginia CommonHelp (DSS) (the official Virginia SNAP agency). Page operated by Feed America (EIN 92-1761881), a 501(c)(3) public charity. Founded 2021 by Sharika Parkes in Houston, TX. Distinct from the larger separately-incorporated Feeding America (EIN 36-3673599, Chicago) — the two are separate organizations.