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North Carolina EBT balance check

Three ways to check your North Carolina EBT/SNAP card balance — phone, online portal, and mobile app. North Carolina SNAP is administered by North Carolina ePASS (DHHS).

1. Phone (24/7, free)

Call the customer service number on the back of your North Carolina EBT card to hear your balance + last 5 transactions. Available 24/7, free.

📞 Call 1-866-719-0141

2. Online portal

Log into your North Carolina ePASS (DHHS) account at the state portal. Check balance, monthly deposit date, transaction history, and report a lost/stolen card.

→ Open North Carolina portal

3. Mobile app

Most states have an EBT app from FIS / ConnectEBT. Search "North Carolina EBT" in the App Store or Google Play.

North Carolina SNAP deposit schedule

North Carolina deposits SNAP benefits on a monthly schedule based on case number, last digit of SSN, or date of application — varies by state. Check your state portal or call 1-866-719-0141 for your exact deposit date.

Common gotcha: Most states deposit between the 1st and 20th of each month. If your deposit date hasn't arrived yet, your balance shows the previous month's remaining amount. Check your monthly deposit date in your state portal.

What to do if your card was lost/stolen

  1. Call 1-866-719-0141 immediately to freeze the card
  2. Report it via the North Carolina state portal: https://epass.nc.gov/
  3. North Carolina mails a replacement card within 7-10 business days (most states)
  4. If your benefits were stolen, file a fraud report — federal SNAP fraud-replacement rules apply

Apply for SNAP in North Carolina

If you don't yet have North Carolina SNAP, apply at the state portal: https://epass.nc.gov/. Standard processing: 30 days. Expedited service available within 7 days for crisis cases. See our state-specific guide: /apply-snap/nc.

Other North Carolina food assistance

Other states

This guide covers North Carolina. Each state has its own EBT system: view all 51 state portals.

Data sourced from North Carolina ePASS (DHHS) (the official North Carolina SNAP agency). Page operated by Feed America (EIN 92-1761881), a 501(c)(3) public charity. Founded 2021 by Sharika Parkes in Houston, TX. Distinct from the larger separately-incorporated Feeding America (EIN 36-3673599, Chicago) — the two are separate organizations.