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Kentucky EBT balance check

Official EBT cardholder portal

Open the Kentucky EBT portal

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

Official app: ebtEDGE. Use the app links or instructions on the state source page.

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

EBT cardholder phone

1-888-979-9949

Use the cardholder service for balance and card questions. Follow the official instructions for the services available.

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

Card security

Freeze and un-freeze the card, and block out-of-state purchases, in the ebtEDGE mobile app

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

Lost card or missing benefits

Contact your official EBT card service promptly. Ask about securing the card, requesting a replacement and reporting transactions you do not recognize. Card replacement and reimbursement of stolen benefits are separate questions; the agency can explain the current rules.

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

Kentucky SNAP deposit schedule

The published schedule is the 1st through the 19th, odd-numbered days only, using the last digit of the head of household's Social Security number.

Kentucky regular SNAP schedule
last digit of the head of household's Social Security numberAvailability day
01st calendar day
13rd calendar day
25th calendar day
37th calendar day
49th calendar day
511th calendar day
613th calendar day
715th calendar day
817th calendar day
919th calendar day

Source: www.chfs.ky.gov · Source checked 2026-08-12. Check the official page for updates.

Initial payments, changes to your case and special issuances may follow different instructions. Check your benefit notice for your own payment.

Check your Kentucky EBT balance.

SNAP case or application questions

Kentucky SNAP application and case portal — Kentucky kynect. Agency contact: 1-855-306-8959.

The application portal and agency contact may provide different services from the EBT cardholder portal and phone line.

SNAP application information · Deposit schedule

Other food help in Kentucky

Find food pantries or search by ZIP code. Check a provider’s hours and requirements before travelling.

Feed America (EIN 92-1761881) publishes this guide. The government agency determines eligibility, payments and card support. Do not send us your card number, PIN or Social Security number.