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Iowa EBT balance check

Official EBT cardholder portal

Open the Iowa EBT portal

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

Official app: ConnectEBT. Use the app links or instructions on the state source page.

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

EBT cardholder phone

1-800-359-5802

Use the cardholder service for balance and card questions. Follow the official instructions for the services available.

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

Card security

Lock everywhere or lock out-of-state only, in the ConnectEBT app or at ConnectEBT.com

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

Lost card or missing benefits

Contact your official EBT card service promptly. Ask about securing the card, requesting a replacement and reporting transactions you do not recognize. Card replacement and reimbursement of stolen benefits are separate questions; the agency can explain the current rules.

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

Iowa SNAP deposit schedule

The published schedule is the first 10 days of each month, using the first letter of the last name of the person who is the case name.

Iowa regular SNAP schedule
first letter of the last name of the person who is the case nameAvailability day
A-B1st day of the month
C-D2nd day of the month
E-G3rd day of the month
H-I4th day of the month
J-L5th day of the month
M-O6th day of the month
P-R7th day of the month
S8th day of the month
T-V9th day of the month
W-Z10th day of the month

Source: hhs.iowa.gov · Source checked 2026-08-12. Check the official page for updates.

Initial payments, changes to your case and special issuances may follow different instructions. Check your benefit notice for your own payment.

Check your Iowa EBT balance.

SNAP case or application questions

Iowa SNAP application and case portal — Iowa HHS. Agency contact: 1-877-347-5678.

The application portal and agency contact may provide different services from the EBT cardholder portal and phone line.

SNAP application information · Deposit schedule

Other food help in Iowa

Find food pantries or search by ZIP code. Check a provider’s hours and requirements before travelling.

Feed America (EIN 92-1761881) publishes this guide. The government agency determines eligibility, payments and card support. Do not send us your card number, PIN or Social Security number.