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Alabama EBT balance check

Official EBT cardholder portal

Open the Alabama EBT portal

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

Official app: ConnectEBT Mobile App. Use the app links or instructions on the state source page.

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

EBT cardholder phone

1-800-997-8888

Use the cardholder service for balance and card questions. Follow the official instructions for the services available.

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

Card security

Lock card everywhere or block high-risk transactions in the ConnectEBT app or site

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

Lost card or missing benefits

Contact your official EBT card service promptly. Ask about securing the card, requesting a replacement and reporting transactions you do not recognize. Card replacement and reimbursement of stolen benefits are separate questions; the agency can explain the current rules.

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

Alabama SNAP deposit schedule

The published schedule is the 4th through the 23rd of each month, using the last two digits of your case number.

Alabama regular SNAP schedule
last two digits of your case numberAvailability day
00-044th
05-095th
10-146th
15-197th
20-248th
25-299th
30-3410th
35-3911th
40-4412th
45-4913th
50-5414th
55-5915th
60-6416th
65-6917th
70-7418th
75-7919th
80-8420th
85-8921st
90-9422nd
95-9923rd

Source: dhr.alabama.gov · Source checked 2026-08-12. Check the official page for updates.

Initial payments, changes to your case and special issuances may follow different instructions. Check your benefit notice for your own payment.

Check your Alabama EBT balance.

SNAP case or application questions

Alabama SNAP application and case portal — Alabama DHR Food Assistance Division. Agency contact: 1-800-382-0499.

The application portal and agency contact may provide different services from the EBT cardholder portal and phone line.

SNAP application information · Deposit schedule

Other food help in Alabama

Find food pantries or search by ZIP code. Check a provider’s hours and requirements before travelling.

Feed America (EIN 92-1761881) publishes this guide. The government agency determines eligibility, payments and card support. Do not send us your card number, PIN or Social Security number.